FAQ

How to charge the earbuds? How long does the charging take? How long is the working time?

Earbuds are automatically charged when you put them back into the charging case. It takes about 1-2 hours to have the earbuds fully charged. One full charge gives your about 4.5 hours’ work time.

Can these earbuds be used independently? Like, using the left while the right is in the case, and vice versa?

Yes, these earbuds can be used independently.

How is the sound quality?

These wireless earbuds provide HD stereo sound with rich bass response, natural mid-tones and crisp highs. Bluetooth 5.0 technology ensures solid connection and zero-distraction performance.

How do I connect them to my device?

Zururu W1 connects directly through your phones Bluetooth. With our latest intelligent chipset, you can seamlessly connect to any mobile device from up to 33 feet away!

Will these work for small ears?

The earbuds meet the ergonomics design, perfectly fit ears, with no pain for long-time wear and package includes medium size earpads and  small size earpads.

Is it water resistant?

Zururu W1 adopts IPX5 waterproof technology and it is resistant to sweat, water and rain. Perfect for running, jogging, hiking, yoga, exercises, gym, fitness, travelling and etc.

How can I adjust music volume?

Earbuds are touch-controlled. Long press on the left earbud to turn down the volume and long press on the right earbud to turn up the volume.

How long does it take to ship?

Generally, orders are shipped for delivery within 3 business days of purchase. You can find the current status of the order by clicking the tracking link we provided.